Return ~
& Cancelation
Policy Guidelines for Indian Orders
Submit a Request: Draft a direct email to our support desk at officialkeoravedae@gmail.com with your unique Order ID and a clear snapshot showing that the container’s outer protective seal is intact.
Pack Safely: Once our team drops an email confirmation verifying the return request, place the unopened premium bottle inside a well-padded transit envelope or box to prevent damage.
Reverse Logistics Pickup: Our premium courier partners will coordinate a safe doorstep reverse pickup from your location within 24 to 48 hours of ticket approval.
Central Quality Control Warehouse:
KEORAVEDA Fulfillment Cell > Care of: Keoraveda
Contact Number: +91 79 7370 0136 >
Mail your returns to:
Email Helpdesk: officialkeoraveda@gmail.com > For immediate guidance regarding cancellation timelines, connect with our support desk from 10:00 AM to 6:00 PM IST, Monday through Saturday.
Global Return Restrictions & Policy Notes
Unfortunately, due to complex cross-border dietary custom regulations and strict international transport parameters, we cannot offer merchandise cancellations, item exchanges, or returns on orders shipped internationally. All global orders are fully scrutinized and locked as final sales the moment they clear our primary quality control line.
If you observe that your transit package arrived physically compromised, warped, or cracked during global freight handling, notify our international relations team with high-definition unpacking footage within 24 hours of tracking status termination to qualify for a product replacement evaluation.
Please Note: We strictly do not support Cash on Delivery (COD) adjustments for any cross-border returns, and local custom duty tariffs are entirely non-refundable.